Job Description

APPETENCY is a specialised Digital, recruitment & HR tech consulting firm that is known for exceptional client satisfaction and for delivering exceptional results for our clients.

We are highly customer focused. We are looking for performers / leaders who care about the clients and focus on providing exceptional results and customer experience.

About the Role - Responsibilities & Requirements
The official title of the role will be “Client Success” encompassing your accountability to ensure successful for the clients. You will be involved in capturing new clients and selling recruitment, IT, Digital and SaaS services to the clients.

Primary Characteristics:

• We are Looking for leaders – exceptional relationship building and client management experience
• Capable of taking “extreme ownership” on delivering results 
• Proactive, Accountable and Want to achieve more

Responsibilities:

• Take accountability of activities, KPIs and result – ability to reverse engineer your targets to an annual plan
• Must have good understanding of IT and Solution selling experience
• Strong time management skills and the ability to multi-task/handle multiple roles
• New Business Development

• New Business Development across – a. IT&Digital recruitment, b. people solutions such as on-site staffing, contractors, offshore teams, c. comprehensive solutions including recruitment, people, HR and digital, d. IT development projects such as application support, application, website, Digital Marketing projects, e. managed service and HR Software (AppetencyHR) - the roles focus will pre- dominantly be on recruitment and people solutions until end of Q3 FY24)
• Ability to discover customer needs and sell solution that helps solve customers' problems
• Achieving a mix of monthly revenue and monthly recurring revenue targets
• Build plans for achieving the KPIs
• Capitalising on your network and other prospecting techniques to capture new logos/clients
• Ability to contribute to the growth strategy & product development of the business
• Working with internal team for marketing promotions and providing ideas pertaining to sales / marketing
• Working with project manager/service delivery manager to ensure client success (overseeing but not actually managing the delivery)
• Accurately capturing leads in the CRM system
• Building exceptional long term relationships with the clients
• Understanding and documenting client environment, culture, etc
• Ability to understand bigger picture and identifying/recommending the right solution for the client 
• Reverse marketing quality candidates to existing clients and prospects
• Site visits to facilitate relationship building and well-being checks on placements
• Client and Team management

Experience Requirement:

• EXCEPTIONAL English & communication skills both oral and written
• PROVEN Business development and client engagement experience
• Someone who loves sales & has demonstrable past success of overachieving the KPIs
• Extensive network in Melbourne market preferably in the mid market
• 2-5 years of sales experience preferably in IT, Digital, recruitment, IT managed services, RPO, Digital marketing  
• Previous technical experience is highly regarded but must have ability to discuss technical requirements with the clients

What is on offer?

• Great working environment and culture – you must have values similar to our - ASAP start for the right candidate
• Permanent Position with good earning potential
• High performance driven culture with sufficient autonomy
• Long term career and growth opportunities
• Work flexibility supported by a partial work from home
• Open to regional candidates that are happy to travel to office/client sites/client meetings
   

How to apply:

• If you are on our website then please apply using the “Apply Now” button
• If you are NOT on our website then please apply via the link: https://portal.appetencyrecruitment.com.au/0b20fc26/sales-and-marketing-jobs/business-development-manager-recruitment-and-it-melbourne.php

Other titles for this role in other organisation might be: Business Development Manager, Client Success Manager, IT Business Development Consultant, RPO specialist, RPO Manager, MSP Manager, MSP Consultant, Digital Sales Executive, Business Development Consultant, Recruitment Consultant, Client Success Manager

APPETENCY | Desired Success. Achieved. @ 03 8560 3750