Dedicated Project Focus: Take
ownership of end-to-end IT infrastructure deployments and cloud
migrations.
Projects Scope: Get involved in end-to-end
project scoping and deployment.
Our client
an established and growing Managed Service Provider business that has been
catering to small and medium enterprises mainly in Sydney for over 35 years. The
team is expanding in Melbourne.
The value
proposition for this amazing business is to act as a true strategic partner
accountable for delivering increased value and increased efficiency for its
customers. The culture of the organsiation culture is to properly analyse
and fix problems to continually improve the clients’ environment and confidence
in their technology environment.
About the role
Stepping into the role of Project Engineer,
you will be the driving force that bridges the gap between initial technical
architecture and successful client handover. You will be actively responsible
for deploying, configuring, and migrating complex IT environments (heavily
focused on the Microsoft stack, Azure, and modern networking). Working closely
with senior technical staff, you will ensure that customized solutions are
executed flawlessly, on time, and to the highest technical standards.
Cultural fit is really important for the
business. The culture of the organisation promotes learning, encourages
ownership and offers profit share schemes. Thus, we are looking for someone who
wants to be part of such culture.
Must haves for the role:
Proven, hands-on project delivery experience,
ideally within a Managed Services Provider (MSP) or IT consulting
environment.
Strong technical execution skills across
Microsoft 365, Azure, and Windows Server migrations.
Exceptional time-management and stakeholder
communication skills.
Role and
Responsibilities:
The role will require you to scope and deliver
project and uplift the standardization and efficiencies in project delivery.
Take ownership of technical delivery
outcomes of projects (large or small)
·Execute end-to-end IT infrastructure deployments, from technical
staging and client implementation through to post-migration support.
·Perform
seamless cloud migrations, focusing on transitioning on-premise client
environments into Microsoft Azure and Microsoft 365.
·Deploy,
configure, and troubleshoot networking hardware (switches, routers, firewalls)
and virtualisation platforms (VMware / Hyper-V).
·Collaborate
closely with Solutions Architects and Senior Project Engineers to translate
high-level scoping designs into functional technical realities.
·Create,
update, and maintain comprehensive project documentation, including
"as-built" diagrams and detailed technical handovers for the BAU
Service Desk team.
·Engage
directly with clients throughout the deployment lifecycle, providing clear
technical updates, managing expectations, and ensuring successful system
adoption.
Experience
and Skills Requirements:
Execute
end-to-end IT infrastructure deployments, from technical staging and
client implementation through to post-migration support.
Perform
seamless cloud migrations, focusing on transitioning on-premise client
environments into Microsoft Azure and Microsoft 365.
Deploy,
configure, and troubleshoot networking hardware (switches, routers,
firewalls) and virtualisation platforms (VMware / Hyper-V).
Create,
update, and maintain comprehensive project documentation, including
"as-built" diagrams and detailed technical handovers for the BAU
Service Desk team.
Engage
directly with clients throughout the deployment lifecycle, providing clear
technical updates, managing expectations, and ensuring successful system
adoption.
Experience taking escalations from
service desk and mentoring service desk
Service ticketing systems experience
(preferably Autotask)
Remote monitoring & management
systems experience (preferably N-Able)
Documentation systems experience
(preferably ITGlue, Sharepoint)
Project delivery experience across:
Microsoft Public Cloud environments
(Azure, Modern Workplace/M365, VD)
Other titles for
this role in other organisation might be: Project Engineer, Professional
Services Engineer, Solutions Engineer, Senior Consultant, Senior Engineer,
Project Delivery Consultant, Cloud Engineer