At-least 2 years Telstra sales provisioning experience
Permanent Role – with an ICT Telstra Partner
Excellent written and communication skills
Our Client is a Telstra Partner. We are looking for someone to support the ICT business to accurately provision the sales and ensure the sales orders are completed accurately.
What will you do?
Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding things
Ability to provide exceptional customer service over the phone and ensuring client satisfaction
Accurately provision and processing orders and coordinating with vendors to resolve any order issues
Process customer requests such as billing enquiries, new connects, transfer of ownerships , international roaming requests, porting services, Pin requests ,cancellations /suspensions and blocking services to name a few plus
Skill / Experience Requirements:
Strong customer engagement skills with at-least 4+ years of experience
Telstra experience – billing and provisioning
Must have At-least 2 years TELSTRA sales provisioning experience
Experience with vendor management, order fulfilment, order coordination, customer order fulfilment
Any ICT order provisioning and fulfilment shall be highly regarded
What is on offer:
Permanent position
Excellent client engagement role
Competitive remuneration
South East Melbourne suburb location
How to apply:
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