Job Description

• At-least 2 years Telstra sales provisioning experience
• Permanent Role – with an ICT Telstra Partner
• Excellent written and communication skills

Our Client is a Telstra Partner. We are looking for someone to support the ICT business to accurately provision the sales and ensure the sales orders are completed accurately.

What will you do?

• Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding things
• Ability to provide exceptional customer service over the phone and ensuring client satisfaction
• Accurately provision and processing orders and coordinating with vendors to resolve any order issues
• Process customer requests such as billing enquiries, new connects, transfer of ownerships , international roaming requests, porting services, Pin requests ,cancellations /suspensions and blocking services to name a few plus

Skill / Experience Requirements:

• Strong customer engagement skills with at-least 4+  years of experience
• Telstra experience – billing and provisioning
• Must have At-least 2 years TELSTRA sales provisioning experience
• Experience with vendor management, order fulfilment, order coordination, customer order fulfilment
• Any ICT order provisioning and fulfilment shall be highly regarded

What is on offer:

• Permanent position
• Excellent client engagement role
• Competitive remuneration
• South East Melbourne suburb location

How to apply:

ATTENTION! Please make sure you apply ONLY through our website. DO NOT apply for Appetency Recruitment Services jobs anywhere else on the web.

• If you are on our website then please apply using the “Apply Now” button below
• If you are NOT on our website then please visit our website to apply or apply via the link: Telstra Sales Support-Bentleigh East| Appetency Recruitment

Other titles for this role in other organisation might be: Telstra Customer Service, Telstra Support, Telstra Provisioning, Telstra Technical Support, Telstra resolutions, Sales Support, ICT Sales Support, Sales Coordinator, Provisioning Coordinator, Vendor Coordinator