Appetency Recruitment Services is a specialised recruitment & consulting firm that is known for exceptional client satisfaction and for delivering exceptional results for our clients. We are highly customer focused. We are looking for performers / leaders who care about the clients and focus on providing exceptional results and customer experience.
Appetency Recruitment Services provides comprehensive HR solution to its customers including recruitment, HR consulting, digital SaaS HCM and Employer of choice consulting depending on the client requirement. Most importantly, Appetency Recruitment Services takes accountability of the responsibilities assigned to us by the clients.
If above sounds like you then this is “the opportunity” in a great team.
About the Role - Responsibilities & Requirements
The official title of the role will be “Client Success” encompassing your accountability to ensure successful staff (not just placement for a cheque) for our clients. You will be clients advocate working in Appetency Recruitment Services and Appetency Recruitment Services advocate for the client.
Primary Characteristics:
We are Looking for a leader – exceptional relationship building and client management experience
Capable of taking “extreme ownership” on delivering resultsÂ
Capability to own his/her job closures and to understand impact/importance of his/her work on our clients & team
Proactive, Accountable and Want to achieve more responsibilities
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Responsibilities:
Take accountability of your activities and result – ability to reverse engineer your targets to an annual plan
Highly KPI driven environment for people who want to learn and perform
Must have good understanding of IT / Technical recruitment and sourcing
Strong time management skills and the ability to multi-task/handle multiple roles
Good interviewing skills to “really assess” both cultural and technical skills of the candidates
The role’s responsibilities can be split across 4 areas:
Strategic
Ability to contribute to the growth strategy of the business
Assisting with marketing promotions and providing ideas pertaining to sales strategies and the direction of the business
New Product and service research and development
Acting as an ambassador for the business
Market research & documentation
Convert long term vision down to a daily – weekly – monthly plan
Tactical
Building exceptional long term relationships with the clients
Understanding and documenting client environment, culture, etc
New Business Development – capture new clients
Conducting final candidate interviews as “the final authority” before presenting candidates to the clientsÂ
Ability to understand the bigger picture and identifying/recommending the right salary package and fitÂ
Reverse marketing quality candidates to existing clients and prospects
Site visits to facilitate relationship building and well-being checks on placements
Client and Team management
Operational
Operate from client location as internal HR
Map out HR processes at various client
Prepare HR and employee documentation
Acting as an ambassador for the client’s business
Act as “Final decision taking authority” before presenting the candidate to the client
Capturing and documenting client requirements & software product requirements
Collaborating with the technical/software development team to ensure clients process are automated as required
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Experience Requirement:
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EXCEPTIONAL English & communication skills both oral and written
PROVEN Business development and client engagement experience
PROVEN relationship building experience
2-4 years of IT, Digital recruitment experience in an agency environment
1-2 years internal HR experience
Previous technical experience is highly regarded but must have the ability to interview candidates in a various technical role to assess the right fit for the client
RPO experience shall be highly regarded
Technical certifications shall be highly regarded
Ideal Candidate: Person with technical background/experience and with experience in HR/recruitment
Ideal Candidate: Intelligent individual who is looking to take the next step in his/her career
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What is on offer?
Great working environment and culture – you must have values similar to our
Permanent Position – good pay + super + comms
Long term career and growth opportunities
Exposure to wide variety of roles and strategic client engagement
Work flexibility supported by a partial work from home
High performance-driven culture
Autonomy in role – we are looking for high-performers & support autonomy
Open to regional candidates that are happy to travel to office/client sites/client meetings
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Are there any other benefits?
Great central CBD location - walking distance from Southern Cross station
Premium office building & good working environmentÂ