Good to extensive ability to deliver public cloud and modern workspace technologies
Strong Technical capability and ability to deliver projects single-handily
Ability to build relationships & execute success projects
Delivering IT infrastructure and Cloud services for Small, Medium and SMB customer base
About Our Client
Our client is a unique Managed Service Provide with high client satisfaction score. We are looking for individuals who can improve the client satisfaction score even more.
About the Role
The Senior Projects & Cloud Engineer will be highest escalation point implementation engineers in the team. You will work within a team demonstrating their proven technical, project delivery and superior customer service skills.
You will work within a team demonstrating their proven technical, project delivery and superior customer service skills. It is important that the Project Engineer remains productive and completes jobs within their allocated budget, to a high level of quality which is expected by the clients.
Common Requirement:
Strong technical ability especially public cloud infrastructure
Strong work ethic and time management skills
Strong sense of accountability – ability to take accountability & deliver technical solution in line with the solution design
Strong client engagement, communication and documentation skills
Job tasks and responsibilities
Delivering zero downtime deployments, and immutable infrastructure principles
Cloud projects and solutions delivery experience and knowledge:
Hands on implementation experience of cloud projects (MS Azure and the suite of O365 services not limited to Email migrations, SharePoint online, OneDrive, Teams, PowerBi, Dynamics 365, Modern Workplace.)
Hands-on, in-depth, working knowledge of Azure, AWS and Office 365.
Solid understanding of AWS/Azure best practices such as those articulated within the AWS/Azure Framework, and in particular cloud security practices.
Tenancy creation, management of MS Azure subscriptions and resources
Delivering/Deploy/Configure/Install other on-premise and/or cloud infrastructure projects/solutions autonomously and/or within a team such as:
Virtualisation technologies such as Hyper-V & VMware including clusters and storage arrays.
Microsoft's core SME business applications, operating systems (including Office 365), printing and server/network environments
Virtual machines (VMs), configure and manage virtual networks, and manage identities
Windows (All current flavours), Active Directory, GP, Terminal Server, Citrix, and SAN's
Networking infrastructure such as Firewalls, Switches, Routers, WAP's, LAN, WAN, Load Balancing, WLAN, SD-WAN, QoS, VPN, Voice, & Web Application Scanning
Security – Firewall such as CISCO Meraki, SonicWall, etc
Ensure that all internal and external stakeholders are kept up to date with the status of deliverables and disruptions at all times before, during and after a job until relevant signoff has been achieved.
Maintain a consistent high standard of professional interaction both over the phone, on email or face to face with clients and Ensure that billable jobs are completed within budget
Provide leadership and mentoring to junior members of the team by looking for opportunities to encourage and build others
Experience:
Extensive experience in working with Public Cloud services
Coding experience is key to success within this role, and PowerShell skills will be looked upon favourably
At-least 8+ years' projects experience in a MSP environment deploying infrastructure solutions especially cloud and modern workspace technologies
Good all rounded experience across Systems, Cloud, Storage, Virtualisation, Backup, Network
Experience in multi-server, multi-site, multi-domain environments
Excellent client service skills, communication skills and documentation skills
Intermediate to Advanced knowledge of SonicWALL, Cisco and/or Meraki firewalls
Intune deployment experience is an advantage
Project Management skills/experience shall be looked upon favourably
Qualification:
Tertiary qualification and relevant industry certifications Azure, M365, MCITP, MCSE, VCP, CCNA, Datto, VMWare
Strong Experience (and preferably certifications) in VMware, Microsoft Server Suite of products.
Must have a full Driver's License and their own car to attend client sites
Knowledge of ConnectWise (PSA) preferably
Continually grow and further personal development and education
Able to work in a calm and professional manner
Ability to follow process and work in a systematic manner
Strong self-management and organisational skills
On Offer:
Competitive Remuneration
Permanent position
Excellent client engagement role
Excellent office & culture -where people enjoy their job, and always learn a lot
Fast growing IT Consulting company
Exposure to latest technologies
100% projects based role
How to apply
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Other titles for this role in other organisation might be: Senior Consultant, Senior Cloud Engineer, Senior Engineer, Senior Projects Engineer, Pre-sales consultant, Client Solutions Consultant, Senior Systems Engineer