Job Description

• Sales Administrator role which is key connection between relationship management, sales and clients
• Fantastic Work Environment – a unique career opportunity

Our client is a unique Managed Service Provide with high client satisfaction score. We are looking for individuals who can improve the client satisfaction score even more.

Role:

The role supports the functional operations of the internal teams managing, monitoring and processing administrative tasks to ensure a high quality service is delivered to the clients as well communicating directly with customers to both identify and deliver additional sales opportunities. Few unique aspects of the role are:

• Communication: No Surprises. Able to build rapport and confidence with clients through empathy and understanding.
• Ownership: Make It Happen. Responsibility for allocating the right ticket to the right person and follow up.
• Teamwork: One Team. As Client Service Manager sets the tone for the user experience across the department.
• Sustainability: Make It Better, Forever. Develop and follow IT operational and Sales procedures.
• Respect: Give It, Get It. Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight

Responsibilities

• Manage inventory of stock ensuring an accurate and efficient flow of products and services available for sale, or re-sale.
• Manage the relationship with our vendors and partners in a professional, collaborative way to build relationships and identify opportunities.
• Process the daily administration of sales orders (including back orders) – managing order status, liaising with clients and suppliers.
• Manage the Sales Inbox to process requests for warranty renewals, subscriptions, software renewals and extended warranties.
• Is proactive in identifying renewal timeframes and keeping vCIOs informed.
• Manage quoting process for the supply of products and services for clients and suppliers, from creation to purchase, including quoting of desktop equipment for clients, software renewals, warranties, licensing, Third Party, networking (with PS). 
• Coordinates returned merchandise authorisations with suppliers for faulty/defect on arrival equipment.
• Liaise with clients, vCIOs and the Service Desk on orders and/or issues to understand requirements and keep them informed of status.
• Actively seeks new sales opportunities through client relationships.

Experience

• Professional with a positive energy and attitude in communicating with our teams, clients, partners and suppliers: instilling confidence in others.
• Service oriented with a helpful interaction with clients, partners and suppliers on the phone or email; has good manners and is helpful.
• Sound administrative skills – an ability to logically coordinate and manage tasks, is methodical and task oriented – motivated to establish and work to routine and process with efficiency.
• Working knowledge of spreadsheets and database software – to prepare, interpret and maintain accurate data and information.
• Execute and follow IT and Sales operational policies, standards and work instructions for client and supplier support. 

What is on offer

• Base Salary + super
• Permanent position
• Excellent sales support and vendor management role
• Excellent culture & work environment

How to apply

• If you on our website, apply below
• If you are NOT on our website, please apply on the link:https://portal.appetencyrecruitment.com.au/6a097ef8/sales-and-marketing-jobs/sales-administration-notting-hill.php

Other titles for this role in other organisation might be: Sales Support, Vendor Specialist, Procurement Manager.

Appetency Recruitment Services @ 03 8560 3750