•  Actively seek out opportunities within existing customers
• Meet sales and revenue targets
• Full time Permanent position
• Very Wide exposure + growth potential

  Our client is an award-winning IT service organisation that provides ‘as a service’ solutions that empower Professional Services. Their core purpose is to ‘build an extraordinary team.

About the Role

The Client Engagement Executive is accountable for all aspects of the customer life- cycle and acts as the overall owner of customer relationship and engagement. Our Client has a key focus on customers within the Professional Services industry and therefore the CEE is expected to be able to remain up-to-date with relevant technology and digital trends within the target market. The CEE will be a trusted advisor to customers, with the ability to gain insight and access to customers’ digital strategies, technology initiatives and related business plans. The CEE shall be able converse with customers both at the business level and at the solution and services level relating to offerings and expertise.

The CEE will be driven to achieve the following outcomes:

• Differentiate through identifying specific customer business drivers and mapping these to unique or value generating services
• Gain detailed and ongoing insight into the customer resulting in ongoing opportunities for in alignment with GTM
• Accelerate the customer buying process through determining specific value drivers and mapping these to a sales strategy which wider team can collaborate on executing

Responsibilties:

• Actively seek out opportunities for within existing customers including qualifying the opportunity in order to develop a sales strategy, identify internal support requirements including required pre-sales support and communicate potential deal value, win chances and timing to senior management to assist with opportunity reviews
• Ownership of all customer engagements such as meetings, workshops and proposal submissions.
• Establish additional partnering requirements to facilitate deeper penetration into accounts and present these to Senior Management for review and progression as required
• At all times, adhere to the sales and proposal/deal review and approval process
• Facilitate an appropriate transition from sales to delivery on successful proposals
• Ensure alignment and ongoing engagement with strategic partners within customer accounts to establish mutually beneficial outcomes and ensure remains partner of choice in competitive situations
• Clear mapping of customer business drivers and desired outcomes to offerings and capability
• Ownership of all customer facing sales documentation including proposals, presentations and agreements including where required coordination of input from other employees and/or partners (e.g. Microsoft)
• Meet sales and revenue targets (as per the Commission Plan)
• Develop Account Plans and present these to Senior Management on a Quarterly basis
• Demonstrate to Senior Management how account plans and related sales strategies will generate required pipeline to meet and exceed sales targets