Job Description

• Leading National I.T. & Telco Company
• Fantastic Work Environment
• Expanding organisation

Our client is one of the largest fully Accredited Telstra Premium Dealers in Australia. The range of products and services vary from Telephone systems, Corporate Mobiles, Complex Voice, Data Services and other ranges of business communication products.

They are in the process of growing their Managed Services ICT division, to up sell to their existing clients and to acquire new business. This is one of their fastest growing departments with great opportunities.

About the role

To be successful in this role you will need to have a sound technical knowledge of networks and associated server infrastructure. The role will require management and administration of internal IT systems, in addition to customer LAN/server environments.  You will support the Managed Services team with support for all critical failures for customer environments, and have skills to manage service failures through to resolution, this will include management of customer expectations.

Roles and Responsibilities :

You will have excellent communication skills, present professionally. You will need to be able to work autonomously and have a proven track record of successful systems infrastructure deployment and management. It is essential that you have experience with cloud based solutions and solution deployments. You will have relevant experience and certification with the following technologies:

• Cisco network management and support
• Windows Server
• VMware
• Office 365

You will also have significant knowledge and be proficient in the following:

• Switching and Routing
• Cloud services and cloud migrations       
• Wireless solutions development and implementation
• Security devices, deployment and management

Experience and Skills Requirements:

• Have practical working experience with Cisco Networking
• Have had experience working for > 3 years in the IT Industry in Australia.
• Have relevant Cisco certifications.
• Experience with AWS, Azure desirable
• Knowledge and experience in ITIL
• Experience with ConnectWise and LabTech
• Experience with Microsoft Office 365
• Experience with Citrix
• Be an Australian citizen or PR and speak and write in fluent English.
• Be a team-player and be willing to share knowledge with the rest of the team.
• Be customer focused and able to multitask and deal with customers of varying IT capability.
• Have outstanding customer service skills.

On Offer:

• Competitive Remuneration
• Permanent position
• Excellent office & culture -where people enjoy their job, and always learn a lot

How to apply

• If you are on our website then please apply using the “Apply Now” button below
• If you are NOT on our website then please apply via the link: https://portal.appetencyrecruitment.com.au/5dbc3b35/information-technology-jobs/level-2-network-engineer-box-hill.php

Other titles for this role in other organisation might be:  Level 2, Network Engineer, Network Administrator, IT Network support, Level 2 Technician.

Appetency Recruitment Service @ 1300 507 007

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