Job Description

• Enthusiastic & Eager to learn
• Excellent communications skills
• Passionate about Customer Service
• Permanent role open to freshers / less experienced

Our client is a family run managed service provider. The company is a close net team of around 10 people that work together to solve client’s problems.

They are currently seeking Sales Assistant person to join their team of highly talented, trained and accredited professionals whose priority is to provide outstanding customer service. You will be working within a supportive team, have access to ongoing product training and seminars and work with a company who are serious about providing high quality IT services and support.

This is an opportunity to grow, develop and contribute to a company that is gaining recognition amongst the best in the industry. You will be exposed to a vast array of clients and systems and will work in an environment, where no two days are the same.

 About the role & Must haves:

You need to be happy to pick up the phone and call existing customer (but it is not a cold calling or outbound sales roles atall). You will be dealing with all kind of customer and provide them support.

You must have:

• Great verbal and written communication skills
• Highly developed presentation skills and phone manner
• Empathy and ability to listen to the customer
• Accuracy and attention to detail

Primary Role Responsibilities:

•  Following Up on Quotes
• Software and Hardware Licence renewals
• Order Processing and renewals
• Send predefined quotes to customers
• Stock Control
• Billing compliance to contracts for endpoints and users
• Receive and fulfil orders
• Processing orders to invoices.
• Return Authorities for incorrect items supplied.
• Following up with customer on the equipment or services that are being purchased
• Follow up with clients to ensure their supplied equipment is fully functional after installation
• Prepare accurate and timely reports
• Maintain jovial relationships with clients

Requirements

• Anywhere between  0-4 years’ experience in Sales support/Sales admin/Sales assistant/customer service/
• Ideally should have finished school
• Exceptional customer service skills
• The right to work in Australia.

On Offer:

• Full time role + Competitive Remuneration
• Great family culture environment
• Opportunity to learn and grow

How to apply:

• If you on our website, apply using the link below
• If you are NOT on our website, please apply on the link: https://portal.appetencyrecruitment.com.au/58ca3783/sales-and-marketing-jobs/sales-admin-thomastown.php

Other titles for this role in other organisation might be: Sales support, Sales Admin, Sales assistant