Job Description

• Ability to nurture client relationships and achieve revenue targets
• Grow Accounts in Small, Medium to Large organisation client base
• Working with clients to identify their needs

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be customer champion. You should be able to speak the customer's language as your own thus interact with client management in a business language and discuss the solution with client.

Common Requirement:

• Act as the face of the organisation – build excellent trusted relationship with clients
• Strong work ethic and time management skills
• Experience in technical IT infrastructure solution
• Strategic in client solution approach  

Job tasks and responsibilities

• Negotiating contract renewals and extensions
• Identify, consult and explore new business opportunities with existing Clients in the form of client referrals
• Be the Client’s point of contact for escalation of issues and ensure you function as a conduit between Client and us.
• Work with Accounts to ensure invoices are correct prior to end of month billing
• Resolve payment disputes with Clients when escalated from Accounts
• Maintaining a good understanding and relationship with our Clients including corporate structure and their business strategies.
• Familiarise themselves with the Technical aspects of a Clients network structure and be able to deliver a strategic technical roadmap that is developed inhouse by our engineering team.
• Assist in establishing relationships between our  Executives and Client Executives
• Develop the business relationship where the client be a reference client and provides referrals for additional clients.
• Familiarise themselves and comply with our Occupational Health and Safety, Business Procedures, and other relevant Policies and procedures.

Experience: 

• Minimum 2 years account management experience in a similar position
• The ability to work at both a technical and relationship level with customers and staff
• Strong history in sales and/or account management in the IT field
• Outstanding communication and written skills
• Good understanding of Microsoft platforms
• Superb interpersonal and presentation skills
• Market awareness of business trends and industry offerings
• Great attention to detail and personal presentation
• Strong relationship builder
• Results driven and highly effective
• Energetic and highly motivated
• Friendly with a great sense of humour
• Passionate and creative thinker

On Offer:

• Full-time role + Competitive Remuneration
• Great culture
• Leadership and growth potential

How to apply:

• If you on our website, apply using the link below
• If you are NOT on our website, please apply on the link: https://portal.appetencyrecruitment.com.au/de0c709d/sales-and-marketing-jobs/account-executive-managed-it-services-south-melbourne.php

Other titles for this role in other organisation might be: Client Engagement Manager, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, Business Development Director, Sales Manager, Senior IT Consultant

 
Appetency Recruitment Services @ 0385603750