Job Description

About the Role

ACCOUNTABILITY: Support the sales process Assist the sales team with winning new business by –  Participating in meetings with the client/prospect as directed/scheduled by department manager  Acting as the technical subject matter expert  Liaising with the cCIO re the prospects budget and providing preliminary estimates based on client requirements

ACCOUNTABILITY: Solution design  Audit the client/prospect’s current set up to identify any risks and unforeseen issues  Liaise with client/prospect on their business objectives and convert this into a solution design  Ensure solution design is fit for purpose and accurately quoted  Engage with sales team to ensure client/prospect is happy with quote and if anything, else required from a solution design perspective to facilitate the winning of the sale  As directed/scheduled, provide peer review of other solution designs produced by the Professional Services team.  Ensure that the Solution Design is market competitive (pricing, availability & technology stack)

Elicit relevant knowledge and contribute content to the knowledge management centre  Review defined versus actual process execution within own area  Review existing processes for efficiency, effectiveness, and risk  Implement and assess the success of new processes  Report outcomes/findings to CTO & Professional Services Manager

Microsoft 365 subject matter expert

QUALIFICATIONS, WORK EXPERIENCE AND SKILLS Essential Criteria Desirable Criteria At least 5 years MSP experience working with various client industries

How to apply

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https://portal.appetencyrecruitment.com.au/J-2drt7z/Information-Technology-Business-jobs/Technical-Architect-Solution-Architect-melbourne.php

Other titles for this role in other organisation might be: Senior Consultant, Projects Engineer, Pre-sales consultant, Solution architect, Technical Architect