Job Overview
Solution Architect – Mobility
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Job Description
Role: Solution Architect – Mobility
Location – Melbourne
Roles and Responsibilities:
Require a self-motivated team player who loves working with emerging technologies, is a strong communicator (verbal and written) with a passion and commitment towards exceptional customer service, works well unsupervised and can pick things up quickly.
Candidates Must Have:
- Excellent problem identification and technical problem solving skills.
- Strong problem solving and deductive reasoning skills to gain quick resolutions in a professional and timely manner with an emphasis on high quality customer service often under tight customer deadlines.
- Hands - on experience in technical written communications such as ability to compose, clear and concise technical communications.
Experience & Skills
- Candidates should have work experience in supporting Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions at large scale Enterprise customers.
- Have proven expertise in supporting, maintaining and troubleshooting Air watch or any equivalent MDM systems.
- Work Experience as a System Administrator - supporting Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc
- Work experience as a systems admin and someone with network engineering background who has a better understanding of security fundamentals.
- Good understanding of server configuration: Windows Server 2008 / 2003, Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), Exchange , Active Directory, Web server platforms (IIS, Apache), other mail systems, web certifications such as SSL and IIS
- Security Administration experience: Authentication, Certificate system, High Availability technologies.
- Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
- Technical Certification in one or more MDM Products is highly preferred.
- Someone who has the ability to mentor, teach and grow a small team from within to support growing customer requirements.
- Must have great communication and documentation skills.